Policies & House Rules

Clear, upfront, and guest-friendly. Booking direct means fewer surprises — here's exactly what to expect.

Check-in / Check-out

Check-in from 4:00 PM, check-out by 10:00 AM. Self check-in with a smart lock — we'll send your code and directions before arrival. Early check-in / late check-out available on request when the calendar allows.

Cancellation

Cancel at least 14 days before check-in for a full refund of your deposit. Within 14 days, the deposit may be non-refundable depending on the dates. We show the exact terms before you pay and we're always happy to work with you if plans change.

Occupancy

Please don't exceed the maximum guest count listed for each home (it's set by local rules and comfort). The booking guest must be 25+ and present for the stay.

Treat it like home

No parties or events. Quiet hours 10:00 PM–8:00 AM to respect neighbors. Please lock up and turn off the A/C when you head out for the day.

Pets

Select homes are pet-friendly on request — please ask before booking so we can confirm and add any pet fee. Undisclosed pets may incur a charge.

No smoking

All homes are strictly non-smoking indoors. Smoking is permitted only in designated outdoor areas, away from doors and windows.

Have a question about a specific policy or a special request? Email us at stay@shorelinestaysfl.com or call +1 (904) 555-0142. Specific cancellation terms and any pet fees are confirmed on your booking before payment.